Saul Herman
Senior Client Platform Engineer & Founder
Specializing in large-scale macOS/Windows fleet management and high-quality product engineering. Ex-Atlassian with a passion for building tools that bridge hardware and software.
Featured Projects
Product
Ice Zoo Board App
Native iOS and iPadOS real-time scoreboard application with Firestore sync.
Product
Extraction Lab
Professional coffee intelligence platform utilizing local AI for extraction analysis.
Product
Ice Zoo Board
Real-time scoreboard and audience engagement platform for Ice Zoo Skating & Hockey Club.
Experience
Senior Client Platform Engineer
Atlassian
- Manage 17,000+ corporate macOS and 15,000+ BYOD devices via Jamf/Omnissa, plus 450+ Windows; implemented 75%+ CIS Level 2 for corporate macOS.
- Automate deployment of macOS browser configurations and security controls across 7 browsers using Python and Jamf Pro Custom Schema profiles.
- Optimise Bitbucket repositories for SOC2 compliance and code consistency using Bitbucket Pipelines.
- Bolster fleet security by automating detection and removal of non-compliant BYOD macOS and Windows devices.
- Act as team lead during manager’s extended leave; own cross-functional meetings and represent the team in project discussions.
Client Platform Engineer
Atlassian
- Grew MDM coverage from 10,000 to 13,000+ devices across Jamf Pro and Omnissa.
- Enhanced ZeroTrust with Jamf/Workspace ONE endpoint data; developed zero-touch deployment scripts to reduce onboarding friction and provisioning time.
- Tested and qualified 2 new macOS and Windows 11 versions prior to fleet-wide deployment.
- Pioneered macOS early adopters program (300+ signups, 93% participation); now used for testing across teams.
Workplace Productivity Analyst
Atlassian
- Triaged IT requests for 10,000+ employees globally; provided HW/SW and in-person support for 2,000+ Sydney staff.
- Managed audio-visual support across 3 Sydney offices.
IT Specialist
SafetyCulture
- Second on internal IT team; managed Okta, G Suite, Atlassian and automated on/offboarding workflows.
- Zero-touch Mac setup; 90%+ first-response SLA; documentation and dashboards to reduce support wait times for 300+ users.
Internal Support Specialist
Ansarada
- Managed cloud applications (Okta, Office 365, Slack, Confluence, AssetPanda); streamlined operations across a growing global company.
- Implemented Jamf Pro MDM from scratch and led AD-to-Okta migration for centralized identity and access management.
- Set up IT for new offices; automated account creation and ticket workflows via API integrations.
Toolkit
Platforms
Jamf ProOktaOmnissaIntuneGoogle WorkspaceAWS
Automation
PythonBashPowerShellSwiftAPI Integration
Security & Compliance
CIS BenchmarksSOC2NISTEndpoint Security
Domains
Endpoint ManagementZero TrustInfrastructure as CodeFleet Scale