Saul Herman

Senior Client Platform Engineer & Founder

Specializing in large-scale macOS/Windows fleet management and high-quality product engineering. Ex-Atlassian with a passion for building tools that bridge hardware and software.

Experience

Sydney, Australia (Remote)

Senior Client Platform Engineer

Atlassian

  • Manage 17,000+ corporate macOS and 15,000+ BYOD devices via Jamf/Omnissa, plus 450+ Windows; implemented 75%+ CIS Level 2 for corporate macOS.
  • Automate deployment of macOS browser configurations and security controls across 7 browsers using Python and Jamf Pro Custom Schema profiles.
  • Optimise Bitbucket repositories for SOC2 compliance and code consistency using Bitbucket Pipelines.
  • Bolster fleet security by automating detection and removal of non-compliant BYOD macOS and Windows devices.
  • Act as team lead during manager’s extended leave; own cross-functional meetings and represent the team in project discussions.
Jamf ProOmnissaPythonSOC2CIS Benchmarks
Sydney, Australia (Remote)

Client Platform Engineer

Atlassian

  • Grew MDM coverage from 10,000 to 13,000+ devices across Jamf Pro and Omnissa.
  • Enhanced ZeroTrust with Jamf/Workspace ONE endpoint data; developed zero-touch deployment scripts to reduce onboarding friction and provisioning time.
  • Tested and qualified 2 new macOS and Windows 11 versions prior to fleet-wide deployment.
  • Pioneered macOS early adopters program (300+ signups, 93% participation); now used for testing across teams.
Jamf ProOmnissaZero TrustmacOSWindows 11
Sydney, Australia (Remote)

Workplace Productivity Analyst

Atlassian

  • Triaged IT requests for 10,000+ employees globally; provided HW/SW and in-person support for 2,000+ Sydney staff.
  • Managed audio-visual support across 3 Sydney offices.
IT SupportAudio-VisualGlobal Support
Sydney, Australia

IT Specialist

SafetyCulture

  • Second on internal IT team; managed Okta, G Suite, Atlassian and automated on/offboarding workflows.
  • Zero-touch Mac setup; 90%+ first-response SLA; documentation and dashboards to reduce support wait times for 300+ users.
OktaG SuiteAtlassianOnboarding Automation
Sydney, Australia

Internal Support Specialist

Ansarada

  • Managed cloud applications (Okta, Office 365, Slack, Confluence, AssetPanda); streamlined operations across a growing global company.
  • Implemented Jamf Pro MDM from scratch and led AD-to-Okta migration for centralized identity and access management.
  • Set up IT for new offices; automated account creation and ticket workflows via API integrations.
Jamf ProOktaOffice 365Identity Management

Toolkit

Platforms

Jamf ProOktaOmnissaIntuneGoogle WorkspaceAWS

Automation

PythonBashPowerShellSwiftAPI Integration

Security & Compliance

CIS BenchmarksSOC2NISTEndpoint Security

Domains

Endpoint ManagementZero TrustInfrastructure as CodeFleet Scale